Why does it take so long for my order to be shipped?
As all our items are made to order especially for you, we do not keep large stocks and are unable to ship items as we receive orders. Instead, we begin making a piece as soon as an order is placed and will therefor take about 2-3 weeks (for Seaglass Hoops) and 3-4 weeks ( for all sterling silver pieces) to be completed and shipped out.
How long will it take for my order to be shipped?
Once shipped orders will take about 2-10 working days to be delivered depending on location.
All shipping methods are trackable so you will be able to follow your delivery as soon as it has been initiated.
How much does shipping cost?
Shipping is free on all orders over $50!
If your order is under $50 both Standard and 100% Carbon Neutral Shipping cost $8
Express Shipping costs $12
What shipping methods to do we use?
For Standard and Express Shipping we use Australia Post.
Our 100% Carbon Neutral option will be shipped using Sendle.
Do you offer international shipping?
Yes, we do!
We offer international shipping at a price of $24 for Standard and 100% Carbon Neutral Shipping. Express international shipping costs $42. *
We use the same shipping methods for international orders as we do for local Australian orders.
Standard and Express Shipping are shipping through Australia Post. And our 100% Carbon Neutral option will be shipped using Sendle.
*All prices are in AUD